NEW CRASHING PROBLEM. Deletes your sections! Drag probs. Intrusive ads!
Message to the Developers:
Almost every time when I switch to The NY Times now, I get an error message: “NY Times Unexpectedly Quit” with 3 buttons saying something like— Always Send Report, Send Report, and Don't Send Report.
First, it's not clear that the app is quitting. This seems like a gimmick to force users to choose “Always Send.
Second, where is the choice: “Never Send Report —and Stop *Bugging* Me”?!
Third, if the app is quitting this much, you all must be able to figure it out — without our being guinea pigs and reporting our device and app information!
ANOTHER BIG PROBLEM
Why does your app use *background* battery power -- and lots of it -- when Background App Refresh is turned off -- both for the app and in general?!
Please fix that!
Also, please provide a link to support here on iTunes! Your link goes to your web page promoting the app, but we already have it! We want to provide feedback to you and get support!
FULL REVIEW FOLLOWS
Please fix the problems noted!
February 15, 2018
Tried this again and most of the problems are still here!
Install the new version and it discards ALL of your carefully organized sections and settings. It replaces your classic iPhone version, too! That’s bad design and bad form.
The rotating, moving ads remain a major irritation. They are a visual distraction — who clicks on them, anyway, except inadvertently?! Plus, we've bought a subscription, so we shouldn't have to see them. Turn OFF the intrusive ads!
The shift to photos and skeuomorphic newspaper layout is still a bad one. Too busy and takes up too much room. We should have the option to use the iPhone app or layout — one column of stories and headlines, not side-by-side.
One tip: To get it closer to the classic iPhone app, make the font size much bigger —that reduces the # of stories and headlines displayed at a time.
That still does not solve another issue, that the sections keep scrolling one after another, without end. The older design made more sense and was more usable — the only stories shown for a section are for that section and it comes to an end. Here, too, give us an option to return to the old, better way of doing things!
MAJOR NEW PROBLEMS
The drop down menu of sections doesn’t work properly! Tap on a section name and it goes to that section, but with the first set of headlines and blurbs cut off!
THEY ALSO RUINED THE MINI-CROSSWORD PUZZLE! The clues are now rendered in too small a font — cannot read them easily. The puzzle itself, though, has HUGE SQUARES! It's all ridiculous looking. The developers should be embarrassed. The puzzle is now essentially unusable.
Also, because the newspapers sections now scroll, one right after another, the crossword is no longer at the bottom of the screen, where one could easily slide to!
Their new ad serving broke the classic iPhone app, too, forcing users to upgrade to this poor version! Every now and then, the classic app gets into a never-ending cycle trying to load an ad into a new screen, even if one hasn't clicked on an ad! Again, that’s bad design and a disservice to long-time subscribers!
August 6, 2017: Prior Review
The latest update REPLACED the excellent NY Times *iPhone* version! That's not cricket! That version was superb on the iPad (clean look in 2x mode). It presented the articles in each section in a consistent, vertical headline list, making it easy to scroll through and locate ones of interest.
Alas, the replacement uses a pseudo front-page, visual layout with different-sized photos and stories in different places, with ads scattered about. This skeumorphic display is distracting and makes it harder to use. It also has several problems, including relegating blogs to the back of the line! (See below.)
It also messed up the font sizing -- comments are now much smaller than the articles and too small to read. Changing the size setting THEN makes the article too BIG! Default system font size also leaves the comments too small.
As a result, we dug up our backup, deleted this version, and reinstalled the iPhone version on our iPad!
July 26, 2017
The new version REMOVES your preferred section order! Knocking out users' previously -- and laboriously -- arranged sections is BAD programming!
The drag-and-drop interface doesn't work properly, either! If you TRY to drag a section up to the top, it doesn't automatically scroll the list! Instead, it stalls and you have to do it in steps. Drop it at the top of the currently visible set of sections, scroll the entire list down manually, then find your section again, and restart the dragging! Yet, you can only move past a few sections at a time.
You also can no longer hide sections, nor add ones that aren't in the list! Plus, blogs remain at the bottom-- always. Thus, if you want Paul Krugman's blog near the top of your sections, it can't be done! The old system of Edit, drag-and-drop, move, add, or hide sections, including blogs, worked wonderfully well.
The pull-down menu interface is a weak one, in any event. Please provide an option for a tabbed bar of sections across the top as well as the pull-down menu. A tab bar is the fastest way of moving among sections.
But the big problem remains the intrusive advertisements--appearing even for PAYING subscribers. The articles are now littered with ads; they have increased greatly in number and are large. Indeed, one often thinks the story has ended and may not realize that it continues below the "fold".
Those of us who subscribe should NOT have to face ads--other newspapers (e.g., The Guardian) do NOT hit you with ads.
Had restored a star, July 26, as they are TRYING! But it's back to 1 star, August 6, as the new version deleted the iPhone app.