The app worked fine until the most recent update failed to download, and the app will no longer open.
All the reviews that say the KnitCompanion tech support is rude and unhelpful? Believe them. Tech support is shockingly rude and unhelpful.
There is no way I will upgrade and pay for a yearly subscription to an app with rude and unhelpful tech support, no matter how useful the app might be.
KnitCompanion, you have lost a likely paying customer due to rude tech support. Fix it. I will be purchasing a different knitting app and a subscription to a pattern editing site instead.
Good but could be better
Love this app. To get the most out of it you at least should get the $4.99 version for magic markers. To fully get the functionality you have to watch the videos which is well worth it. Also it would be great if they could add a widget counter. Either linked to your currently open project or just general so that I don’t have to wake my phone to use the counter.
I must admit it took awhile to get the hang of it. I ran across a shawl pattern Paradise Apples that I really wanted to knit but it was so complicated! A person wrote she couldn’t have knit it without KC. Ok I need to learn how to use KC so I can knit this. So I did and really fell in love with KC. I now got rid of all my paper patterns and would never go back.
Love the app, but not the support
I love the app, but learning to use it is a nightmare. Instructions all over the place in different sections instead of one manual and they are not very user friendly. Finally touched base with the support team and got nothing but one line answers that came off rude and I felt I was being treated as though I was stupid and annoying for even having asked the question in the first place. I am keeping the app for now, but praying I never need help again!
No support contact
The app works great on my android but not on my iPad Pro. I can not get ravelry to stay enabled. Ever time I go to the ravelry login in page it will not accept my login. I can log onto my Raverly account from the browser on my iPad.
I can not find any contact info on knit companion. Please help.
Buy all the add ons or dont bother
I got this app hoping to help me track my spot in charts. There is no explanation (including the guides, website, the app itself) what functions are in the free version vs the different add ons. I bought the magic markers add on to try to track a pdf pattern but you need the full version to manipulate a pdf chart. You can only use magic markers in a pre-formatted chart from kC. Tech support was pretty glib and referenced their other products in the explanation (how should i know what those do?). I am a millenial, usually tech savvy and have been a self taught knitter working on complex patterns. I am too frustrated to want to shell out 10$ for the full version now. I understand a steep learning curve but the developers have made it very user un-friendly figuring out their product functions and im sure they’ve lost sales because of it. At least my business.
Great app aside from minor complaints
I have to say that I absolutely love this app. I was a bit hesitant after reading some reviews, but I’m glad I gave it a chance. It does have a bit of learning curve to it, but that’s understandable considering all that it can do. And boy can it do a lot! My minor complaint are things that would make it perfect in my opinion. I’d love to be able to use apostrophes when naming my projects! I sometimes make multiples of one project for different people, so it’d be great to be able to label them as “Avery’s mittens” and “Zoey’s mittens” etc.
Not bad, some issues
This app allows you to store patterns, insert notes, and sync with Ravelry. I like having all my patterns in one place to quickly scan through before deciding on a project. I find that I don’t use the app though because of what I DON’T like. When it first came out years ago, you used to be able to upload PDFs directly from your computer, but now you have to have a Dropbox or iCloud account — which I don’t use because neither offer adequate privacy or encryption for files. There are sample patterns included with the app — that you cannot rename or delete. So if you don’t want them, too bad, you are stuck with them mixed in with your own patterns. You can’t even give them a name (like z-pattern) to put them at the end of the alphabetical list where you don’t have to see them. Tech support says this is because some people complained when they accidentally deleted them. Seems like a lame reason to make everyone else have patterns in their library they don’t even want. You also cannot rename your own patterns to include any type of non-alphabetical character (like a comma, as in “Scarf, Reticular” if you like to organize patterns by type). Finally, you can’t read an entire pattern as a PDF, you can only see the first page. You have to turn it into a project in order to actually view all the content. The app has a lot going for it, but room to improve before its truly customizable
I find this app very useful but it's got a stiff learning curve. The guide that comes with it doesn't make it easy to find answers. I bought the app a few years ago and thought I was getting the full version. A few months ago, I changed devices and downloaded it again. Turns out that there are now annual subscription fees to get the fancier bells and whistles. Personally, I would rather pay a slightly higher initial price and not have to deal with annual subscriptions.. I hate this model of business.
Love this app
I do love this app the only thing I wish it did was to take all your. Patterns with highlights, progress and notes and have across all my apple iOS gadgets. i.e my iPhone, iPad etc. other than that. I truly love it.😁😍👍🏻😉